News for 'Consumer Complaint'

Now, drunk passenger urinates at IGI Airport departure gate

Now, drunk passenger urinates at IGI Airport departure gate

Rediff.com11 Jan 2023

According to police, Khan seemed to be in a drunken condition he created a nuisance at a public place by screaming and abusing other people.

The Bengali Actor Everyone's Talking About

The Bengali Actor Everyone's Talking About

Rediff.com25 Oct 2023

'In Raktobeej, I had a lot of physical action to do, so that was a new challenge.' 'We didn't want the action scenes to be over-the-top.' 'We wanted to make the action raw and real.'

Byju's denies buying database, says relies on app users

Byju's denies buying database, says relies on app users

Rediff.com21 Dec 2022

Edtech major Byju's has denied charges that it purchased students' databases and clarified that it relies on app users, walk-ins and incoming requests for consultation. The statement from Byju's comes against the backdrop of summons issued to the company by child rights body National Commission for Protection of Child Rights (NCPCR). "Byju's strongly denies the allegation that it purchases students' databases.

Thousands of toys from Hamleys, Archies fail quality test

Thousands of toys from Hamleys, Archies fail quality test

Rediff.com12 Jan 2023

The government on Thursday said 18,600 toys have been seized in the last one month from major retail stores, including those of Hamleys and Archies, at airports and malls across India for lack of BIS quality mark and use of fake licences. Meanwhile, consumer protection regulator CCPA has also issued notices to three major e-commerce players -- Amazon, Flipkart and Snapdeal -- for alleged violation of toys quality control order, it said. Since January 1, 2021, the government has made it mandatory for toys to conform with safety norms specified by the Bureau of Indian Standards (BIS), a national standard setting body.

Govt issues new guidelines banning surrogate ads

Govt issues new guidelines banning surrogate ads

Rediff.com10 Jun 2022

The government on Friday came out with new guidelines to prevent misleading advertisements, including those targeting children and making free claims to woo consumers.

Insurance: Understand Policy Coverage

Insurance: Understand Policy Coverage

Rediff.com19 Nov 2021

The National Commission ruled that a person must opt for a policy and submit the proposal form after acquainting himself with the terms and scope of coverage to determine where it would be suitable and adequate.

Delhi LG orders probe into AAP's free power, Kejri promises scheme in Guj too

Delhi LG orders probe into AAP's free power, Kejri promises scheme in Guj too

Rediff.com4 Oct 2022

According to sources at the LG office, chief secretary Naresh Kumar has been asked to conduct an inquiry and submit a report within a week.

1 arrested for killing ex-cop's son over parking in Ghaziabad

1 arrested for killing ex-cop's son over parking in Ghaziabad

Rediff.com28 Oct 2022

A man accused of killing the son of a former Delhi Police officer following an altercation over parking here has been arrested, officials said on Friday.

Will your TV viewing bills actually come down? No, says Crisil

Will your TV viewing bills actually come down? No, says Crisil

Rediff.com6 Feb 2019

Based on current pricing, the monthly TV bill can go up by 25 per cent from Rs 230-240 to around Rs 300 per month for viewers who opt for the top 10 channels, but will come down for those who opt up to top 5 channels, Crisil senior director Sachin Gupta has said.

Why Was TN's Finance Minister Removed?

Why Was TN's Finance Minister Removed?

Rediff.com11 May 2023

Palanivel Thiaga Rajan was on the hit-list, not because the chief minister was unhappy with his performance, but because there were constant complaints from other ministers that he was sitting on their files far too long, observes N Sathiya Moorthy.

Banks' Digital Push Risks Customers' Safety

Banks' Digital Push Risks Customers' Safety

Rediff.com28 Jul 2023

We as customers have to be conscious and careful to sidestep numerous types of frauds made possible under a mindless shift to a digital ecosystem without customer-redress procedures, warns Debashis Basu.

After Amazon, Flipkart fined for allowing sale of poor quality cookers

After Amazon, Flipkart fined for allowing sale of poor quality cookers

Rediff.com18 Aug 2022

The Central Consumer Protection Authority (CCPA) on Wednesday said it has imposed a penalty of Rs 1 lakh on e-commerce firm Flipkart for allowing sale of substandard domestic pressure cookers on its platform, in violation of mandatory standards. Headed by Chief Commissioner Nidhi Khare, the CCPA has directed Flipkart to recall all such 598 pressure cookers sold on its platform, reimburse their buyers, and submit a compliance report within 45 days. The central government routinely notifies the Quality Control Orders (QCOs), specifying compulsory conformity to a standard and use of the standard mark for a product to protect consumers from the risk of suffering injury and harm and in the interest of the public at large.

India probes eye drop linked to vision loss in US

India probes eye drop linked to vision loss in US

Rediff.com4 Feb 2023

A three-member team each from the Central Drugs Standard Control Organisation (CDSCO) and the State Drug Controller visited the plant in Tamil Nadu's Kancheepuram, 40 km from Chennai, on Friday after the company recalled the eye drop.

Vedanta's Sterlite Copper invites EoIs to 'restart' the Thoothukudi unit

Vedanta's Sterlite Copper invites EoIs to 'restart' the Thoothukudi unit

Rediff.com13 Jun 2023

Anil Agarwal-led Vedanta's Sterlite Copper on Monday came out with an advertisement inviting expression of interest (EoI) for carrying out plant "restart activities" at its Thoothukudi unit in Tamil Nadu, that got closed more than five years ago following an order issued by the Tamil Nadu Pollution Control Board (TNPCB). The EoI for restart comes when the company is still awaiting the final judgement on the issue, and the court has only allowed it to do maintenance work. "We have initiated the upkeep and maintenance activities at the plant as allowed by the Supreme Court vide its order dated May 4, 2023, in coordination with the district authorities.

AI peeing incident: Co-flier blames pilot for inaction in handling situation

AI peeing incident: Co-flier blames pilot for inaction in handling situation

Rediff.com8 Jan 2023

Bhattacharjee in a handwritten complaint to the airlines had stated that the distressed passenger was made to go back to her soiled seat despite four seats in the First Class being vacant.

Centre bans 138 betting apps, 94 illegal loan apps with Chinese links

Centre bans 138 betting apps, 94 illegal loan apps with Chinese links

Rediff.com5 Feb 2023

As per sources, the MHA recommended the MeitY this week to ban and block these apps, and the ministry subsequently initiated the process as per communication.

Poultry farmer approaches police as hens stop laying eggs

Poultry farmer approaches police as hens stop laying eggs

Rediff.com21 Apr 2021

A poultry farmer from Maharashtra's Pune district has approached the police claiming that hens at his farm have stopped laying eggs after consuming the feed manufactured by a particular firm, an official said on Wednesday.

Debt Collection Goes Digital

Debt Collection Goes Digital

Rediff.com10 Aug 2023

Companies don't have to be in the field to nudge people to return money they owe lenders.

The Blue Revolution: Indian Cricket's Success Story

The Blue Revolution: Indian Cricket's Success Story

Rediff.com30 Nov 2023

It is a tribute to a system so robustly meritocratic that this team represents India's diversity better than any other institution: The Union Cabinet, our chief ministers, the civil services, the leadership of our armed forces and security agencies, the judiciary and more than all of these, our typical newsroom. That is the biggest message from this breathless rise of Indian cricket, asserts Shekhar Gupta.

Assam teacher jailed for bringing cooked beef to school

Assam teacher jailed for bringing cooked beef to school

Rediff.com19 May 2022

Legal experts and opposition parties in Assam have slammed the police for arresting the teacher and the judiciary for sending her to jail as consumption of beef, even in public places, is not illegal in the state.

Parliamentary panel robs etailers of immunity for fake products

Parliamentary panel robs etailers of immunity for fake products

Rediff.com23 Jul 2022

The draft e-commerce rules released last year held e-commerce marketplace responsible if a seller on its platform failed to deliver the goods or services ordered by a consumer "due to negligent conduct, omission or commission of any act by such seller", causing loss to the consumer.

4 tips to avoid insurance frauds

4 tips to avoid insurance frauds

Rediff.com24 Dec 2015

Here are some simple points to remember...

Malayalam film producer Vijay Babu booked after actress accuses him of rape

Malayalam film producer Vijay Babu booked after actress accuses him of rape

Rediff.com27 Apr 2022

Well-known Malayalam producer-actor Vijay Babu has been booked for allegedly sexually assaulting a female actor and disclosing the survivor's identity through a Facebook Live session.

3 employees of Noida pharma arrested in Uzbek cough syrup death case

3 employees of Noida pharma arrested in Uzbek cough syrup death case

Rediff.com3 Mar 2023

Three employees of a Noida-based pharmaceutical firm, whose cough syrup is alleged to have led to the death of 18 children in Uzbekistan last year, were arrested on charges of manufacturing and sale of adulterated drugs, officials said.

Drugs case: NCB issues notice to Karan Johar over viral video

Drugs case: NCB issues notice to Karan Johar over viral video

Rediff.com17 Dec 2020

The complaint was about movie stars apparently seen in a 'drugged' state in the video. Shiromani Akali Dal leader Manjinder Singh Sirsa had sent the video to NCB and his complaint was marked to the agency's Mumbai zonal unit, the official said.

Passenger sues Air India for personal data breach: What happens now?

Passenger sues Air India for personal data breach: What happens now?

Rediff.com14 Jul 2021

Recently, an Air India flyer sent a legal notice to the airline seeking damages of Rs 30 lakh for the breach of personal data of 4.5 million passengers, including her husband and herself. Air India had informed the complainant of the data leak a month earlier, after it emerged that its passenger service system provider fell prey to a cyberattack in February. However, in the absence of a data protection law, India lacks a mechanism for compensation or grievance redress of consumers in such cases, say experts. Advocate Virag Gupta, a New Delhi-based cyber law expert, explains that a legal notice is a good beginning in the Air India case, but it raises many questions. These include whether sensitive personal information has been leaked and whether the airline is responsible or not, given that a passenger service system provider was also involved.

Uber acknowledges 'mistakes'; says it's a changed company now

Uber acknowledges 'mistakes'; says it's a changed company now

Rediff.com13 Jul 2022

With a report on Uber by the International Consortium of Investigative Journalists (ICIJ) opening a Pandora's box, the company is in a damage-control mode. Distancing itself from the actions of its management pre-2017, Uber, while acknowledging the "mistakes" of the past, has said that under CEO Dara Khosrowshahi, it "is a different company". "There has been no shortage of reporting on Uber's mistakes prior to 2017.

'Onion price rise scares this government'

'Onion price rise scares this government'

Rediff.com26 Aug 2023

'Commerce Minister Piyush Goyal once told me that if onion prices rise we will face the flak for it across India.' 'What can farmers expect from a government which talks like a trader and only believes in (electoral) profit and loss?'

Posters warn non-Hindus to keep off Varanasi ghats, probe ordered

Posters warn non-Hindus to keep off Varanasi ghats, probe ordered

Rediff.com7 Jan 2022

Posters asking non-Hindus to stay away from the ghats of the Ganga and the temples along the river came up in Varanasi, prompting the police to launch a probe.

Uber riders can now share live location updates with cops

Uber riders can now share live location updates with cops

Rediff.com19 Jul 2022

Uber has come up with a technology integration feature called "emergency assistance" that aims to provide public safety authorities with real-time actionable data in case of an emergency during a ride. In the event of an emergency, riders or drivers will be able to share their live location, which shall be updated every four seconds, along with their name and contact details at the swipe of a button on the Uber app with the police. This will lead to saving critical time by providing potentially life-saving assistance by the police.

Contractor's death: Eshwarappa 'won't resign', kin refuse to take body

Contractor's death: Eshwarappa 'won't resign', kin refuse to take body

Rediff.com13 Apr 2022

Amid mounting opposition pressure for his resignation over the death of a civil contractor, senior Karnataka Minister K S Eshwarappa on Wednesday ruled out stepping down from his post, as he wondered if a Whatsapp message can be treated as a 'death note'.

GST arm finds P&G India guilty of profiteering

GST arm finds P&G India guilty of profiteering

Rediff.com23 Apr 2019

There have been complaints from consumers that the firm has increased the base price of products and then charged the lower GST rate, thereby keeping the MRP of products the same in pre and post tax rate cut.

FMC to discuss complaints from spices traders

FMC to discuss complaints from spices traders

Rediff.com19 Jun 2007

The consumer affairs ministry has assured the pepper and jeera traders that it would look into their demands.

US sues Facebook over acquiring WhatsApp, Instagram

US sues Facebook over acquiring WhatsApp, Instagram

Rediff.com10 Dec 2020

Social media giant accused of anti-competitive conduct by abusing its market power to create a monopoly and crushing smaller competitors.

Google slams CCI enquiry; says it's 'tainted'

Google slams CCI enquiry; says it's 'tainted'

Rediff.com4 Jan 2023

Google has termed as "tainted" the investigations done against it by CCI, contending that the two informants on whose complaint the fair trade regulator has initiated the enquiry were working at the same office that was investigating the tech major. This was "against the principles of natural justice", Google said in the petition filed before the National Company Law Appellate Tribunal (NCLAT), adding the Competition Commission of India (CCI) should have refrained from initiating an investigation based on a complaint filed by their own employees. "At the very least, the Commission could have debarred the Informants from working in the DG office while the investigation was ongoing, to ensure that the investigating officer was able to impartially assess the case without any influence, such that no concerns could arise on the independence of the investigation," said Google.

After farm Acts' repeal, govt may table seeds Bill in Winter Session

After farm Acts' repeal, govt may table seeds Bill in Winter Session

Rediff.com30 Nov 2021

The Centre, after the repeal of the farm Acts, may bring in another important piece of legislation concerning farmers in the form of the long-pending Seeds Bill. This will be in the ogoing winter session of Parliament. Sources said the draft Seeds Bill, in the way it was prepared in 2019, sought to overcome several of the shortcomings of the Seeds Bill of 2004, which was proposed to replace the Seeds Act of 1966. However, the 2004 Bill could not be cleared owing to deficiencies in it.

Amazon to shut down distribution unit in India, focus on core businesses

Amazon to shut down distribution unit in India, focus on core businesses

Rediff.com28 Nov 2022

Amazon India has decided to shut down 'Amazon Distribution', according to sources. This follows its recent decision to shut its food delivery and edtech offerings. The moves are part of the annual operating planning review process amid global macroeconomic uncertainty. The e-commerce giant is looking to focus on its core businesses, sources said.

Booking train tickets online, buying petrol to become cheaper

Booking train tickets online, buying petrol to become cheaper

Rediff.com4 Mar 2016

The government is also considering mandating payments beyond a prescribed threshold only in card/digital mode.

GACs to have wider scope, will hear all types of grievance appeals

GACs to have wider scope, will hear all types of grievance appeals

Rediff.com9 Jan 2023

MeitY had stated there was a need to set up GACs as grievance officers hired by the platforms often did not address issues satisfactorily.

Smoked ganja during study in US due to sleeping disorder: Aryan Khan to NCB

Smoked ganja during study in US due to sleeping disorder: Aryan Khan to NCB

Rediff.com29 May 2022

In one of his statements before the NCB, Aryan Khan admitted that he started smoking ganja in the US in 2018 when he was doing graduation there, as per the chargesheet.